Start a conversation

iPhone or iPad Has Not Backed-Up

Run into an error while backing up? 

This could have happened if there was an interruption in your internet during the upload. If the internet is not the issue, try switching your child's iOS device to airplane mode and try doing the backup again. If the problem still continues, reach out to our Support!

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Jason

  2. Posted
  3. Updated

Comments